Last Updated: May 10, 2020
Address: 151 West 34th Street New York, NY 10001
Email: info@macysllcus.com
By accessing and using Macy's website, mobile applications, and related services (collectively “Services”), you agree to abide by these Terms and Conditions. These Terms constitute a legally binding agreement between you and Macy's. If you do not agree with these Terms, you must discontinue use of our Services immediately. We reserve the right to modify, amend, or update these Terms at any time, and such changes will be effective immediately upon posting.
You must be at least 18 years old or the legal age of majority in your jurisdiction to create an account, make purchases, or access specific features of our Services. Minors may only use the Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms. By using the Services, you represent that you meet these eligibility requirements.
When you create an account with Macy's, you agree to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorized use or suspected security breach. Macy's will not be liable for losses caused by unauthorized account use resulting from your failure to safeguard your credentials.
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity. Prices are listed in U.S. dollars and exclude taxes, shipping, and handling unless otherwise stated. Payment must be made using approved methods, and by placing an order, you represent that you are authorized to use the chosen payment method.
We strive to deliver products promptly; however, delivery dates are estimates and not guaranteed. Delays caused by carriers, weather, or other factors outside our control are not our responsibility. You are responsible for providing accurate shipping information. Additional charges may apply for re-delivery or address corrections.
Our Return and Refund Policy governs all product returns. Customers may return eligible items within the specified period for a refund or exchange. Certain products, such as personalized items or final sale merchandise, may not be returnable. Refunds are issued to the original payment method, minus applicable restocking or shipping fees.
All content on the Macy's website, including but not limited to text, graphics, logos, images, audio clips, video clips, software, and design elements, is owned by or licensed to Macy's and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, distribute, display, or transmit any part of the website without prior written consent.
You agree not to misuse our Services, including but not limited to engaging in fraudulent activity, posting illegal or defamatory content, interfering with system operations, or attempting to gain unauthorized access to our systems. Violations may result in suspension or termination of your account and potential legal action.
Our website may contain links to third-party websites for your convenience. Macy's is not responsible for the content, privacy policies, or practices of third-party sites. Accessing third-party links is at your own risk.
Macy's shall not be liable for indirect, incidental, special, or consequential damages arising from the use or inability to use our Services. Our total liability to you for any claim related to these Terms shall not exceed the amount paid by you for the product or service in question.
You agree to indemnify and hold harmless Macy's, its affiliates, employees, and agents from any claims, damages, liabilities, or expenses arising from your use of our Services or violation of these Terms.
These Terms shall be governed by and construed under the laws of the State of New York, without regard to conflict of law provisions. Any disputes shall be resolved exclusively in the courts located in New York County, New York.
If you have any questions about these Terms, please contact us at:
Email: info@macysllcus.com
Address: 151 West 34th Street New York, NY 10001